These additional services may be added on to a 365Accelerator package, other project work or purchased separately, to provide piece-of-mind and ensure maximum value is derived from your investment in Microsoft and related technologies.
With our Australian-based contact centre, you communicate directly with technicians. You benefit from our team’s experience of delivering Office365 solutions.
We have the technical capabilities to deliver efficient and effective support via multiple communication channels, including telephone, email and our online support portal.
Help Desk services include:
Office365 is constantly evolving. Ensure you receive an ongoing stream of new features and benefits through our Remote Developer service packages. Our expert consultants deliver enhancements that optimise the value of your Office365 system.
How does it work?
Users request a new feature, workflow or customisation through an online portal. The request is then approved by the required personnel within your organisation. Once approved, requests are prioritised and work is developed and delivered by 365 Architechs.
Remote Developer services include:
A healthy environment requires proactive maintenance and management. You can achieve this without commitment to in-house resources through our Virtual Administrator. We provide regular reports on the overall health of your Office365 and SharePoint environments, as well as maintain ongoing performance tuning and review error logs.
Virtual Administration services include:
Training with 365 Architechs ensures users understand and fully utilise the SharePoint features and technology, maximising value of the investment. Our training is tailored to specific customer requirements and can be conducted in the workplace, a classroom or our boardroom, for a range of experience levels.
Training options including: