The threat of artificial intelligence replacing the need for workers is a real concern for some organisations. Others see the opportunity of improving productivity and reducing costs through robots and automation as the only way they will be able to compete in the future.
Modern workflows are often triggered by an email. Customers, suppliers and other stakeholders regularly generate requests for information, place orders for new products and services, or initiate new services cases.
For many people, years ago there was a clear distinction between work and home life. Corporate offices were the locations for work to occur and little thought was given to work when outside those offices.
Many articles have been written recently on the future of work. All organisations are considering how workers, workplaces and the nature of work will evolve over the coming years.
Accounting can be a dark art, surrounded by a secret society of financial professionals speaking in foreign languages of accruals, prepayments and timing differences.
Reports are critical in understanding business performance. But they cost a lot to create and are regularly a source of frustration for those trying to gain meaningful insights from the data.
Many organisations receive their monthly management reports in the second or third week of the month, with board meetings being convened in the last week of the month.
Many small and medium organisations have an internal IT team while others completely outsource this function.
There are essentially two different schools of thought when deciding how to approach the applications used within an organisation.
Are you truly getting value from your IT team, whether internal or external? Are they adding value to your business, identifying strategic opportunities and managing enterprise risks?
